Imagine: Your telephone rings and you see the name of the caller and all contact info and notes on your screen — you answer the call with a mouse click — you enter some call notes, later also visible for others in your team — and, at end of conversation, a call journal entry is created.
Imagine: You simply click on a phone number in an email, on a web page or a data form (with the middle mouse key) — a small popup-dial-menu displays the number again — and, with a second mouse click, you can dial it.
Imagine: Your telephone rings — a control-sequence transfers the caller or record ID to another (non-TAPI) application and starts application-specific caller ID processing.
These are only three examples of CTI (computer telephony integration), supported by xtelsio. More Infos about Telephony Functions, Data Connectors, Other Functions, Special Configurations click here. | Features of the program versions: |
The xtelsio CTI Client is offered in three versions which distinguish with regard to the function scope:
- Light (free)
- Standard
- Professional
| | Hint: The Standard and Professional-version are basing on the same installation (xtelsio_setup.zip). During the evaluation time of 30 days you can test the full function scope of the Professional-version. If you acquire a license key later for the Standard-version, only the functions of the Standard-version will be activated. |
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